1win Customer Support
Especially for those situations when our customers may have questions or problems concerning the use of services and options, the site has a round-the-clock helpdesk service. You can turn to our specialists on issues related to the creation or deletion of a personal account, deposits and withdrawals, participation in promotional offers, receiving bonuses, sports betting, and so on. At the same time, you can get in touch with support staff through live chat, email addresses, and a phone number. Choosing any of the ways of communication, our specialists will advise you on all questions you are interested in.
Ways to Communicate with Customer Service
1win site offer several convenient ways to communicate with customer service, which are described in the table below.
|Live Chat||The chat icon is available 24/7 on any page of the site and in the 1win app|
|Technical Assistance||[email protected]|
|Security Service||[email protected]|
|Questions about payments||[email protected]|
|Commercial communications and advertising||[email protected]|
|Affiliate Program||[email protected]|
|Phone number||8(800)301 77 89|
If your problem requires an immediate solution, select a phone number to get in touch with the support team. An email address is fine for those who need to describe the issue in detail and attach photos, screenshots, documents, and so on.